# Remote interface connection issue while configuration file changed (localhost instead of remote)

**URL:** <https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381>\
**Category:** Browser\
**Created:** [August 12, 2019, 10:06am UTC](https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381 "2019-08-12T10:06:25Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![toshiro92](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/toshiro92/32/5996_2.png) [@toshiro92](https://community.neo4j.com/u/toshiro92)\
**Post date:** [August 12, 2019, 10:06am UTC](https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381/1 "2019-08-12T10:06:25Z")

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Hi there !

I've installed the neo4j version 3.5.8, and I'm experiencing an issue while enabling the remote HTTPS support.  
I've followed this quick tutorial here --\> [How do I enable remote HTTPS access with Neo4j 3.0.x - Knowledge Base](https://neo4j.com/developer/kb/how-do-i-enable-remote-https-access-with-neo4j-30x/)

But when I restart the neo4j service, the remote interface is still unavailable:

> INFO ======== Neo4j 3.5.8 ========  
> INFO Starting...  
> INFO Bolt enabled on 0.0.0.0:7687.  
> INFO Started.  
> INFO Remote interface available at [https://localhost:7473/](https://localhost:7473/)

On my configuration file (On path: /etc/neo4j/neo4j.conf), I've enabled the following:

```auto
[...]
dbms.connectors.default_listen_address=0.0.0.0
[...]
# Bolt connector
dbms.connector.bolt.enabled=true
#dbms.connector.bolt.tls_level=OPTIONAL
#dbms.connector.bolt.listen_address=:7687

# HTTP Connector. There can be zero or one HTTP connectors.
dbms.connector.http.enabled=false
#dbms.connector.http.listen_address=:7474

# HTTPS Connector. There can be zero or one HTTPS connectors.
dbms.connector.https.enabled=true
dbms.connector.https.listen_address=0.0.0.0:7473

```

Did I forgot something here ?

Thank you for your help 🙂

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<div class="post-metadata">

**Author:** ![stefan.armbruster](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/stefan.armbruster/32/74_2.png) [@stefan.armbruster](https://community.neo4j.com/u/stefan.armbruster)\
**Post date:** [August 12, 2019, 6:49pm UTC](https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381/2 "2019-08-12T18:49:24Z")

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what are you getting upon `sudo netstat -atnp | grep LISTEN` ?

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<div class="post-metadata">

**Author:** ![toshiro92](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/toshiro92/32/5996_2.png) [@toshiro92](https://community.neo4j.com/u/toshiro92)\
**Post date:** [August 13, 2019, 3:12pm UTC](https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381/3 "2019-08-13T15:12:24Z")

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Yup ! I didn't seen any connection unless the following line:  
`tcp6 0 0 :::7473 :::* LISTEN 5450/java`

Complete output:

```auto
tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 1384/master
tcp 0 0 127.0.0.1:5601 0.0.0.0:* LISTEN 684/node
tcp 0 0 127.0.0.1:27017 0.0.0.0:* LISTEN 1506/mongod
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 1305/nginx: master
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1061/sshd
tcp6 0 0 ::1:25 :::* LISTEN 1384/master
tcp6 0 0 :::7687 :::* LISTEN 5450/java
tcp6 0 0 ::1:9200 :::* LISTEN 1112/java
tcp6 0 0 127.0.0.1:9200 :::* LISTEN 1112/java
tcp6 0 0 :::7473 :::* LISTEN 5450/java
tcp6 0 0 ::1:9300 :::* LISTEN 1112/java
tcp6 0 0 127.0.0.1:9300 :::* LISTEN 1112/java
tcp6 0 0 :::22 :::* LISTEN 1061/sshd

```

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<div class="post-metadata">

**Author:** ![stefan.armbruster](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/stefan.armbruster/32/74_2.png) [@stefan.armbruster](https://community.neo4j.com/u/stefan.armbruster)\
**Post date:** [August 14, 2019, 7:25am UTC](https://community.neo4j.com/t/remote-interface-connection-issue-while-configuration-file-changed-localhost-instead-of-remote/9381/4 "2019-08-14T07:25:00Z")

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You have a machine featuring both, ipv4 and ipv6 networking. You could either switch off ipv6 on a network level or amend `dbms.jvm.additional=-Djava.net.preferIPv4Stack=true` to your neo4j.conf to force neo4j to use ipv4 networking.