# Problem with Export cvs in S3 (apoc.export.csv.query) **URL:** \ **Category:** Neo4j Graph Platform\ **Tags:** apoc, cypher, operations, export, import, plugin\ **Created:** [April 29, 2021, 2:25pm UTC](https://community.neo4j.com/t/problem-with-export-cvs-in-s3-apoc-export-csv-query/37592 "2021-04-29T14:25:53Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![antoniobruno80](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/antoniobruno80/32/9313_2.png) [@antoniobruno80](https://community.neo4j.com/u/antoniobruno80)\ **Post date:** [April 29, 2021, 2:25pm UTC](https://community.neo4j.com/t/problem-with-export-cvs-in-s3-apoc-export-csv-query/37592/1 "2021-04-29T14:25:54Z")
Hello, I'm trying to export to Amazon S3 as indicated in the documentation as follows: CALL apoc.export.csv.query( "MATCH (a:Person) RETURN a.name", "s3://s3.eu-west-1.amazonaws.com/\/example.csv?accessKey=\&secretKey=\", {} ) I always get a error: Neo.ClientError.Procedure.ProcedureCallFailed Failed to invoke procedure `apoc.export.csv.query`: Caused by: java.io.FileNotFoundException: s3:/s3-eu-west-1.amazonaws.com/\/example.csv?accessKey=\&secretKey=\ (No such file or directory) I get the same error both by running the export command from the Neo4j Web Browser client, and by running a post directly on the endpoint [http://ipserver:7474/db/data/transaction/commit](http://ipserver:7474/db/data/transaction/commit) The configurations are: - neo4j version: "Neo4j Kernel 3.2.6 enterprise", - browser version: 3.0.10 - plugins: apoc-3.2.3.6-all.jar aws-java-sdk-core-1.11.250.jar aws-java-sdk-s3-1.11.250.jar httpclient-4.5.4.jar httpcore-4.4.8.jar joda-time-2.9.9.jar In neo4j.conf there are these entries: dbms.active\_database=graph dbms.directories.plugins=plugins unsupported.dbms.executiontime\_limit.enabled=false dbms.allow\_format\_migration=true dbms.memory.heap.initial\_size=8g dbms.memory.heap.max\_size=8g dbms.memory.pagecache.size=5g dbms.connector.bolt.enabled=true dbms.connector.bolt.tls\_level=DISABLED dbms.connector.bolt.listen\_address=0.0.0.0:7687 dbms.connector.http.enabled=true dbms.connector.http.listen\_address=0.0.0.0:7474 dbms.connector.https.enabled=true dbms.directories.certificates and associated files dbms.logs.debug.rotation.size=1m dbms.logs.query.enabled=false dbms.logs.query.threshold=200s dbms.logs.query.rotation.size=1m dbms.logs.security.rotation.delay=300s ha.pull\_interval=10 ha.heartbeat\_timeout=40s dbms.tx\_log.rotation.retention\_policy=false dbms.shell.enabled=true dbms.jvm.additional=-XX:+UseG1GC dbms.jvm.additional=-XX:-OmitStackTraceInFastThrow dbms.jvm.additional=-XX:+AlwaysPreTouch dbms.jvm.additional=-XX:+UnlockExperimentalVMOptions dbms.jvm.additional=-XX:+TrustFinalNonStaticFields dbms.jvm.additional=-XX:+DisableExplicitGC dbms.jvm.additional=-Djdk.tls.ephemeralDHKeySize=2048 dbms.windows\_service\_name=neo4j dbms.jvm.additional=-Dunsupported.dbms.udc.source=tarball dbms.security.procedures.unrestricted=apoc._,algo._ dbms.security.procedures.whitelist=apoc._,algo._ dbms.security.allow\_csv\_import\_from\_file\_urls=true apoc.import.file.use\_neo4j\_config=false apoc.import.file.enabled=true apoc.export.file.enabled=true Can you tell me what the problem could be? Thank you Antonio Bruno ---
**Author:** ![michael.hunger](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/michael.hunger/32/27377_2.png) [@michael.hunger](https://community.neo4j.com/u/michael.hunger)\ **Post date:** [April 29, 2021, 8:04pm UTC](https://community.neo4j.com/t/problem-with-export-cvs-in-s3-apoc-export-csv-query/37592/2 "2021-04-29T20:04:48Z")
Can you share your debug.log I would like to see if the URL handler for s3 files was installed correctly. ---
**Author:** ![antoniobruno80](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/antoniobruno80/32/9313_2.png) [@antoniobruno80](https://community.neo4j.com/u/antoniobruno80)\ **Post date:** [April 29, 2021, 8:52pm UTC](https://community.neo4j.com/t/problem-with-export-cvs-in-s3-apoc-export-csv-query/37592/3 "2021-04-29T20:52:47Z")
Hello, there he is [debug-log.txt](https://community.neo4j.com/uploads/short-url/1Id0PPu1zdktsyvyhpYMxkH2vp6.txt) (95.3 KB) thank you Antonio Bruno ---
**Author:** ![antoniobruno80](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/antoniobruno80/32/9313_2.png) [@antoniobruno80](https://community.neo4j.com/u/antoniobruno80)\ **Post date:** [April 30, 2021, 7:20am UTC](https://community.neo4j.com/t/problem-with-export-cvs-in-s3-apoc-export-csv-query/37592/4 "2021-04-30T07:20:44Z")
Actually in the log there are WARNs for some classes that are not loaded but I don't understand why? ... 2021-04-29 20:33:45.669+0000 WARN [o.n.k.i.p.Procedures] Failed to load `com.amazonaws.services.s3.AmazonS3EncryptionClient` from plugin jar `/opt/neo4j/3.2.6/plugins/aws-java-sdk-s3-1.11.250.jar`: com/amazonaws/services/kms/AWSKMS 2021-04-29 20:33:45.676+0000 WARN [o.n.k.i.p.Procedures] Failed to load `com.amazonaws.services.s3.AmazonS3EncryptionClientBuilder` from plugin jar `/opt/neo4j/3.2.6/plugins/aws-java-sdk-s3-1.11.250.jar`: com/amazonaws/services/kms/AWSKMS 2021-04-29 20:33:45.678+0000 WARN [o.n.k.i.p.Procedures] Failed to load `com.amazonaws.services.s3.AmazonS3EncryptionClientParamsWrapper` from plugin jar `/opt/neo4j/3.2.6/plugins/aws-java-sdk-s3-1.11.250.jar`: com/amazonaws/services/kms/AWSKMS 2021-04-29 20:33:45.679+0000 WARN [o.n.k.i.p.Procedures] Failed to load `com.amazonaws.services.s3.AmazonS3EncryptionClientParams` from plugin jar `/opt/neo4j/3.2.6/plugins/aws-java-sdk-s3-1.11.250.jar`: com/amazonaws/services/kms/AWSKMS 2021-04-29 20:33:45.789+0000 WARN [o.n.k.i.p.Procedures] Failed to load `com.amazonaws.services.s3.internal.crypto.ContentCryptoMaterial` from plugin jar `/opt/neo4j/3.2.6/plugins/aws-java-sdk-s3-1.11.250.jar`: com/amazonaws/services/kms/AWSKMS ...