# New Enterprise Cluster Implementation

**URL:** https://community.neo4j.com/t/new-enterprise-cluster-implementation/59222
**Category:** Neo4j Graph Platform
**Tags:** migrated
**Created:** [October 13, 2022, 8:33pm UTC](https://community.neo4j.com/t/new-enterprise-cluster-implementation/59222 "2022-10-13T20:33:22Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![smalenshek](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/smalenshek/32/26207_2.png) [@smalenshek](https://community.neo4j.com/u/smalenshek)
#### Post date: [October 13, 2022, 8:33pm UTC](https://community.neo4j.com/t/new-enterprise-cluster-implementation/59222/1 "2022-10-13T20:33:22Z")

</div>

I just completed setting up 3 core node cluster in my VM environment. Had no problems with installation and configuration was somewhat painless. When I attempt to connect with cypher-shell, I get the following:

root@dbcl02-01c:~# cypher-shell -a 'neo4j://172.28.0.103:7687'  
username: neo4j  
password:  
Failed to obtain connection towards WRITE server. Known routing table is: Ttl 1665691669014, currentTime 1665691369017, routers [172.30.0.103:7687, 172.28.0.103:7687], writers , readers [172.28.0.103:7687], database 'neo4j'

In looking at the debug log, I see the following entries that continually repeat.

2022-10-13 20:04:00.464+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:05.035+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered  
2022-10-13 20:04:05.036+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:08.833+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered  
2022-10-13 20:04:08.834+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:08.834+0000 INFO [c.n.c.m.RaftOutbound] [neo4j/ebd2a684] No address found for RaftMemberId{836a83bf}, probably because the member has been shut down.  
2022-10-13 20:04:12.015+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered  
2022-10-13 20:04:12.015+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:17.370+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered  
2022-10-13 20:04:17.370+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:20.570+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered  
2022-10-13 20:04:20.571+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Pre-election started with: PreVote.Request from RaftMemberId{6c57cbb8} {term=1, candidate=RaftMemberId{6c57cbb8}, lastAppended=1, lastLogTerm=1} and members: [RaftMemberId{6c57cbb8}, RaftMemberId{836a83bf}]  
2022-10-13 20:04:20.571+0000 INFO [c.n.c.m.RaftOutbound] [neo4j/ebd2a684] No address found for RaftMemberId{836a83bf}, probably because the member has been shut down.  
2022-10-13 20:04:25.985+0000 INFO [c.n.c.c.c.RaftMachine] [neo4j/ebd2a684] Election timeout triggered

I have no experience with Neo4J and desperately need some direction. Thanks in advance.

---

<div class="post-metadata">

### Author: ![TrevorS](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/trevors/32/23179_2.png) [@TrevorS](https://community.neo4j.com/u/TrevorS)
#### Post date: [October 19, 2022, 2:39pm UTC](https://community.neo4j.com/t/new-enterprise-cluster-implementation/59222/2 "2022-10-19T14:39:38Z")

</div>

Hello [@smalenshek](https://community.neo4j.com/t5/user/viewprofilepage/user-id/15525)  
Thank you for reaching out to the Community!  
For this kind of issue, I would open a support ticket for direct assistance.  
[http://support.neo4j.com](http://support.neo4j.com)  
Thank you!
