# Neo4j Desktop Enterprise Developer Edition Version 4.0.1 Backups

**URL:** <https://community.neo4j.com/t/neo4j-desktop-enterprise-developer-edition-version-4-0-1-backups/15965>\
**Category:** Neo4j Graph Platform\
**Tags:** operations\
**Created:** [March 18, 2020, 12:59am UTC](https://community.neo4j.com/t/neo4j-desktop-enterprise-developer-edition-version-4-0-1-backups/15965 "2020-03-18T00:59:45Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![anil.chowdhary](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/anil.chowdhary/32/4113_2.png) [@anil.chowdhary](https://community.neo4j.com/u/anil.chowdhary)\
**Post date:** [March 18, 2020, 12:59am UTC](https://community.neo4j.com/t/neo4j-desktop-enterprise-developer-edition-version-4-0-1-backups/15965/1 "2020-03-18T00:59:45Z")

</div>

Hello Neo4j Support,

We are testing Neo4j Desktop enterprise Edition.

We are following Following Neo4j documentation to take backups and restoring of databases when trying to do that it's giving an error message as unrecognized command: backup, unrecognized command: restore.

Following are logs from the sessions, can someone please help to resolve this issue.

**unrecognized command: backup**  
**usage: neo4j-admin**

**Manage your Neo4j instance.**

**environment variables:**  
\*\* NEO4J\_CONF Path to directory which contains neo4j.conf.\*\*  
\*\* NEO4J\_DEBUG Set to anything to enable debug output.\*\*  
\*\* NEO4J\_HOME Neo4j home directory.\*\*  
\*\* HEAP\_SIZE Set JVM maximum heap size during command execution.\*\*  
\*\* Takes a number and a unit, for example 512m.\*\*

**available commands:**

**General**  
\*\* check-consistency\*\*  
\*\* Check the consistency of a database.\*\*  
\*\* help\*\*  
\*\* This help text, or help for the command specified in .\*\*  
\*\* import\*\*  
\*\* Import from a collection of CSV files or a pre-3.0 database.\*\*  
\*\* memrec\*\*  
\*\* Print Neo4j heap and pagecache memory settings recommendations.\*\*  
\*\* push-to-cloud\*\*  
\*\* Push database to Neo4j cloud\*\*  
\*\* report\*\*  
\*\* Produces a zip/tar of the most common information needed for remote assessments.\*\*  
\*\* store-info\*\*  
\*\* Prints information about a Neo4j database store.\*\*

**Authentication**  
\*\* set-default-admin\*\*  
\*\* Sets the default admin user when no roles are present.\*\*  
\*\* set-initial-password\*\*  
\*\* Sets the initial password of the initial admin user ('neo4j').\*\*

**Offline backup**  
\*\* dump\*\*  
\*\* Dump a database into a single-file archive.\*\*  
\*\* load\*\*  
\*\* Load a database from an archive created with the dump command.\*\*

[neo4j backup error|690x431](https://community.neo4j.com/uploads/short-url/9btwtLjhR9JXt1UM6J0DFnKPJcw.png)

Thank you,  
Anil Kumar.

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<div class="post-metadata">

**Author:** ![dana\_canzano](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/dana_canzano/32/27392_2.png) [@dana\_canzano](https://community.neo4j.com/u/dana_canzano)\
**Post date:** [March 23, 2020, 10:53pm UTC](https://community.neo4j.com/t/neo4j-desktop-enterprise-developer-edition-version-4-0-1-backups/15965/2 "2020-03-23T22:53:57Z")

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the screen shot you provided and at `neo4j backup error|690x431 1` indicates you are using an unsupported version of Java. What does

```auto
java --version 

```

report

Also, as backup is a 'enterprise' only feature if the command is reporting `unrecognzied command: backup` perhaps you are not running enterprise