# Neo4j Connection Error (even with right credentials)

**URL:** <https://community.neo4j.com/t/neo4j-connection-error-even-with-right-credentials/72983>\
**Category:** Neo4j Graph Platform\
**Tags:** cypher\
**Created:** [March 13, 2025, 4:35am UTC](https://community.neo4j.com/t/neo4j-connection-error-even-with-right-credentials/72983 "2025-03-13T04:35:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sekharchennaiah12345](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/sekharchennaiah12345/32/32235_2.png) [@sekharchennaiah12345](https://community.neo4j.com/u/sekharchennaiah12345)\
**Post date:** [March 13, 2025, 4:35am UTC](https://community.neo4j.com/t/neo4j-connection-error-even-with-right-credentials/72983/1 "2025-03-13T04:35:26Z")

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Hello Community,

My instance worked well upto last week. But now im facing the attached error. My password and uri are correct. I dont know whats happening.

 ![Screenshot 2025-03-13 at 10.02.47 AM](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/6/b/6bb365d4a1133dcd457e9f9cba8a5fe9249bdf94.png)

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**Author:** ![john.stegeman](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/john.stegeman/32/26277_2.png) [@john.stegeman](https://community.neo4j.com/u/john.stegeman)\
**Post date:** [March 13, 2025, 12:34pm UTC](https://community.neo4j.com/t/neo4j-connection-error-even-with-right-credentials/72983/2 "2025-03-13T12:34:51Z")

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Have you checked to make sure your instance is not paused? Aura Free instances are paused automatically if not used for (I think 7) some number of days