# Neo4j Bloom is not compatible with Neo4j Bloom Server (App version: 1.3.1, Server version: 1.3.0). Please contact your system administrator

**URL:** <https://community.neo4j.com/t/neo4j-bloom-is-not-compatible-with-neo4j-bloom-server-app-version-1-3-1-server-version-1-3-0-please-contact-your-system-administrator/18519>\
**Category:** Neo4j Bloom\
**Created:** [May 12, 2020, 2:16pm UTC](https://community.neo4j.com/t/neo4j-bloom-is-not-compatible-with-neo4j-bloom-server-app-version-1-3-1-server-version-1-3-0-please-contact-your-system-administrator/18519 "2020-05-12T14:16:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jimbobbannister](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/jimbobbannister/32/7566_2.png) [@jimbobbannister](https://community.neo4j.com/u/jimbobbannister)\
**Post date:** [May 12, 2020, 2:16pm UTC](https://community.neo4j.com/t/neo4j-bloom-is-not-compatible-with-neo4j-bloom-server-app-version-1-3-1-server-version-1-3-0-please-contact-your-system-administrator/18519/1 "2020-05-12T14:16:18Z")

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Bloom!

Just got Bloom working with the Neo4j Server using Neo4j 1.2.7, and then some users needed to upgrade their Neo4j Desktop and now find a problem with Neo4j Desktop 1.2.8 - error as in the topic line when Neo4j Bloom loads.

Those who have 1.2.7 installed for a while seem to work ok. Those using Windows variant of the latest Neo4j Desktop Bloom version (1.2.8) can also use Bloom, but those with a MacBook and using 1.2.8 get the incompatibility error.

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**Author:** ![pratyush\_pruthi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/pratyush_pruthi/32/22628_2.png) [@pratyush\_pruthi](https://community.neo4j.com/u/pratyush_pruthi)\
**Post date:** [March 10, 2022, 10:23pm UTC](https://community.neo4j.com/t/neo4j-bloom-is-not-compatible-with-neo4j-bloom-server-app-version-1-3-1-server-version-1-3-0-please-contact-your-system-administrator/18519/2 "2022-03-10T22:23:21Z")

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Hi [jimbobbannister](https://community.neo4j.com/u/jimbobbannister) - Did you find a solution to this ? I am facing similar problem.