# Failed to dump a database in Neo4j Desktop 4.3.5 **URL:** \ **Category:** Newbie Questions\ **Tags:** neo4j-desktop\ **Created:** [February 16, 2022, 1:11pm UTC](https://community.neo4j.com/t/failed-to-dump-a-database-in-neo4j-desktop-4-3-5/52052 "2022-02-16T13:11:47Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![yuxin16](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/yuxin16/32/20392_2.png) [@yuxin16](https://community.neo4j.com/u/yuxin16)\ **Post date:** [February 16, 2022, 1:11pm UTC](https://community.neo4j.com/t/failed-to-dump-a-database-in-neo4j-desktop-4-3-5/52052/1 "2022-02-16T13:11:47Z")
Dear all, I failed to dump my database in neo4j desktop 4.3.5 on Windows 10 Pro (64). I googled this problem but haven't found my case. I would like to see log files but currently have no idea what should I look at in the log files. I would appreciate if anyone can give me a hint on that. ![Failed to dump](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/7/3/735a5a130d5f9f96bcd8fdf8db24196c4e3d84cc.png) Thanks and Best ---
**Author:** ![dan.flavin\_enterpris](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/dan.flavin_enterpris/32/4441_2.png) [@dan.flavin\_enterpris](https://community.neo4j.com/u/dan.flavin_enterpris)\ **Post date:** [February 16, 2022, 2:13pm UTC](https://community.neo4j.com/t/failed-to-dump-a-database-in-neo4j-desktop-4-3-5/52052/2 "2022-02-16T14:13:44Z")
I think you're running into a desktop issue unique to windows. The easiest workaround is: ` ` 1 - Stop the database. 2 - Open a terminal window for the database you want to dump. ![image](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/3/5/3550fa81a4dcbe6743ce1d1214fc5a9ac8b87684.png) 3 - Dump the database using the `neo4j-admin` command with the dump option: `bin\neo4j-admin dump --verbose --database=neo4j --to=C:\dbdumps\mydb.dmp` 4 - Use the `neo4j-admin` load option to restore to the database `.\neo4j-admin load --from=C:\dbdumps\mydb.dmp --database=mydb --force` [neo4j-admin doc](https://neo4j.com/docs/operations-manual/current/tools/neo4j-admin/)