# ETL tool wont load for me **URL:** \ **Category:** Neo4j Graph Platform\ **Tags:** migrated\ **Created:** [June 25, 2019, 3:32pm UTC](https://community.neo4j.com/t/etl-tool-wont-load-for-me/59290 "2019-06-25T15:32:02Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![npatel](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/npatel/32/4111_2.png) [@npatel](https://community.neo4j.com/u/npatel)\ **Post date:** [June 25, 2019, 3:32pm UTC](https://community.neo4j.com/t/etl-tool-wont-load-for-me/59290/1 "2019-06-25T15:32:02Z")
Hi, I am following [https://neo4j.com/developer/neo4j-etl/](https://neo4j.com/developer/neo4j-etl/) and got the app to install and install for one of the project ![2X_3_3b39837bea35525441fb97ca2d2b5511816b4351.png](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/9/c/9c5aeb770399dc1093dd9a77b2264024e5afcef1.png "2X\_3\_3b39837bea35525441fb97ca2d2b5511816b4351.png") But when I launch Neo4j ETL tool it shows me blank screen. No error in console either to debug. ![2X_f_fe813fd5dbf22b3f04e4d9b2cf11285ed6c6bf46.png](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/4/0/40eca5d3e494f82c05be9185947356eda9755cf1.png "2X\_f\_fe813fd5dbf22b3f04e4d9b2cf11285ed6c6bf46.png") Please provide the following information if you ran into a more serious issue: - desktop version Version: **1.1.20** - neo4j version Neo4j 3.5.2 - etl-tool version Version: 1.3.7 - which database do you want to import from - mysql - don't know where to find logs for apps ---
**Author:** ![Ashish2022](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@Ashish2022](https://community.neo4j.com/u/Ashish2022)\ **Post date:** [October 20, 2022, 6:05am UTC](https://community.neo4j.com/t/etl-tool-wont-load-for-me/59290/2 "2022-10-20T06:05:12Z")
I am facing exactly the same issue. Neo4j desktop version 1.5.0 Neo4j version:4.4.5 I don't know how to check version of the installed ETL tool.