# Discourse vs Discord

**URL:** <https://community.neo4j.com/t/discourse-vs-discord/42345>\
**Category:** Random: Challenges, Polls, Fun Banter\
**Created:** [August 2, 2021, 7:04pm UTC](https://community.neo4j.com/t/discourse-vs-discord/42345 "2021-08-02T19:04:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![akollegger1](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/akollegger1/32/14828_2.png) [@akollegger1](https://community.neo4j.com/u/akollegger1)\
**Post date:** [August 2, 2021, 7:04pm UTC](https://community.neo4j.com/t/discourse-vs-discord/42345/1 "2021-08-02T19:04:28Z")

</div>

Two very similar sounding names, easily mixed up in spoken conversation, Discourse and Discord are both great channels for communication. Why have both? When should you use which?

## When to [Discourse](https://community.neo4j.com):

> Use Discourse for long-form group discussions

Discourse excels as a communal well of knowledge, growing richer with each new discussion. Because the posts are Googleable anyone can discover and learn from shared experiences.

Discourse discussion forums are good for:

- anything about which you have Googled without success
- asking "How do I..." questions, because probably someone else has the same question
- lots of context, starting with background explanation and then including code snippets and screenshots

Don't use Discourse for:

- questions with one word answers
- urgent help. Instead, [contact support](https://support.neo4j.com)

## When to [Discord](https://discord.gg/neo4j):

> Use Discord for live conversations

Discord is a live chat environment. It's a destination, a place to be around other people who share your interest.

Discord is good for:

- meeting people
- conversations where you contribute as much as you learn
- participating in events

Don't use Discord for:

- sharing more code than conversation :) Use Discourse instead.
- urgent help. Instead, [contact support](https://support.neo4j.com)

## How to communicate

> Build strong relationships

Communication is the foundation of our community. Everyone here has had their first day, their first post. Begin by introducing yourself and meeting people, then return the kindness you've received from this diverse, deeply knowledgable, and friendly community.

Do:

- be kind, be patient, be thoughtful
- [practice active listening](https://www.verywellmind.com/what-is-active-listening-3024343)
- give as much as you take

Don't:

- demand anything from anyone; we're all here voluntarily
- take anything personally, or make something personal. We all make mistakes and have off days.

Together, learning about data relationships, building technological bridges, let's have some fun.

Cheers,  
ABK