# Difficulties to launch neo4j desktop after installation on Ubuntu 20:04 **URL:** \ **Category:** General\ **Tags:** browser\ **Created:** [June 4, 2021, 2:41pm UTC](https://community.neo4j.com/t/difficulties-to-launch-neo4j-desktop-after-installation-on-ubuntu-20-04/39362 "2021-06-04T14:41:33Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![vincent.cousin](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/vincent.cousin/32/4137_2.png) [@vincent.cousin](https://community.neo4j.com/u/vincent.cousin)\ **Post date:** [June 4, 2021, 2:41pm UTC](https://community.neo4j.com/t/difficulties-to-launch-neo4j-desktop-after-installation-on-ubuntu-20-04/39362/1 "2021-06-04T14:41:33Z")
Hello ! made a first installation of Neo4j Desktop using the procedure indicated in [Debian - Operations Manual](https://neo4j.com/docs/operations-manual/current/installation/linux/debian/) The last installation instruction was : `vincent2718@vincent2718-HP-Laptop-17-ca0xxx:~$ sudo apt-get install neo4j=1:4.2.7 [sudo] Mot de passe de vincent2718 : ` I then attempted to run me4j from the terminal using `neo4j console` but it failed with this return `vincent2718@vincent2718-HP-Laptop-17-ca0xxx:~$ neo4j console Directories in use: home: /var/lib/neo4j config: /etc/neo4j logs: /var/log/neo4j plugins: /var/lib/neo4j/plugins import: /var/lib/neo4j/import data: /var/lib/neo4j/data certificates: /var/lib/neo4j/certificates run: /var/run/neo4j Starting Neo4j. WARNING: Max 1024 open files allowed, minimum of 40000 recommended. See the Neo4j manual. 2021-06-04 09:06:37.401+0000 INFO Starting... ERROR StatusLogger RollingFileManager (/var/log/neo4j/debug.log) java.io.FileNotFoundException: /var/log/neo4j/debug.log (Permission non accordée) java.io.FileNotFoundException: /var/log/neo4j/debug.log (Permission non accordée) at java.base/java.io.FileOutputStream.open0(Native Method) at java.base/java.io.FileOutputStream.open(FileOutputStream.java:298) at java.base/java.io.FileOutputStream.(FileOutputStream.java:237) at java.base/java.io.FileOutputStream.(FileOutputStream.java:158) at org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory.createManager(RollingFileManager.java:678) at org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory.createManager(RollingFileManager.java:648) at org.neo4j.logging.shaded.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:113) at org.neo4j.logging.shaded.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100) at org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:205) at org.neo4j.logging.shaded.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146) at org.neo4j.logging.log4j.LogConfig.createRollingFileAppender(LogConfig.java:183) at org.neo4j.logging.log4j.LogConfig.getAppender(LogConfig.java:152) at org.neo4j.logging.log4j.LogConfig.configureLogging(LogConfig.java:105) at org.neo4j.logging.log4j.LogConfig$Builder.build(LogConfig.java:293) at org.neo4j.graphdb.factory.module.GlobalModule.createLogService(GlobalModule.java:337) at org.neo4j.graphdb.factory.module.GlobalModule.(GlobalModule.java:174) at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.createGlobalModule(DatabaseManagementServiceFactory.java:252) at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:126) at org.neo4j.server.CommunityBootstrapper.createNeo(CommunityBootstrapper.java:36) at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:134) at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:90) at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:35) 2021-06-04 09:06:37.663+0000 ERROR Failed to start Neo4j on dbms.connector.http.listen_address, a socket address. If missing port or hostname it is acquired from dbms.default_listen_address. java.lang.IllegalStateException: ManagerFactory [org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager$RollingFileManagerFactory@182b435b] unable to create manager for [/var/log/neo4j/debug.log] with data [org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager$FactoryData@4d0402b[pattern=/var/log/neo4j/debug.log.%i, append=true, bufferedIO=true, bufferSize=8192, policy=SizeBasedTriggeringPolicy(size=20971520), strategy=DefaultRolloverStrategy(min=1, max=7, useMax=false), advertiseURI=null, layout=org.neo4j.logging.log4j.Neo4jLogLayout@2fa7ae9, filePermissions=null, fileOwner=null]] at org.neo4j.logging.shaded.log4j.core.appender.AbstractManager.getManager(AbstractManager.java:115) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.shaded.log4j.core.appender.OutputStreamManager.getManager(OutputStreamManager.java:100) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.shaded.log4j.core.appender.rolling.RollingFileManager.getFileManager(RollingFileManager.java:205) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.shaded.log4j.core.appender.RollingFileAppender$Builder.build(RollingFileAppender.java:146) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.log4j.LogConfig.createRollingFileAppender(LogConfig.java:183) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.log4j.LogConfig.getAppender(LogConfig.java:152) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.log4j.LogConfig.configureLogging(LogConfig.java:105) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.logging.log4j.LogConfig$Builder.build(LogConfig.java:293) ~[neo4j-logging-4.2.7.jar:4.2.7] at org.neo4j.graphdb.factory.module.GlobalModule.createLogService(GlobalModule.java:337) ~[neo4j-4.2.7.jar:4.2.7] at org.neo4j.graphdb.factory.module.GlobalModule.(GlobalModule.java:174) ~[neo4j-4.2.7.jar:4.2.7] at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.createGlobalModule(DatabaseManagementServiceFactory.java:252) ~[neo4j-4.2.7.jar:4.2.7] at org.neo4j.graphdb.facade.DatabaseManagementServiceFactory.build(DatabaseManagementServiceFactory.java:126) ~[neo4j-4.2.7.jar:4.2.7] at org.neo4j.server.CommunityBootstrapper.createNeo(CommunityBootstrapper.java:36) ~[neo4j-4.2.7.jar:4.2.7] at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:134) [neo4j-4.2.7.jar:4.2.7] at org.neo4j.server.NeoBootstrapper.start(NeoBootstrapper.java:90) [neo4j-4.2.7.jar:4.2.7] at org.neo4j.server.CommunityEntryPoint.main(CommunityEntryPoint.java:35) [neo4j-4.2.7.jar:4.2.7] 2021-06-04 09:06:37.707+0000 INFO Neo4j Server shutdown initiated by request 2021-06-04 09:06:37.708+0000 INFO Stopped.` I suspected a problem with licence keys and authorizations and I went to the procedure on [neo4j.com](http://neo4j.com) site for downloading the file neo4j-desktop-1.4.5-x86\_64.AppImage making it executable. I filled in the various forms and entered the activation key. I have then be able to make my first run and create a database graph with 3 nodes and 2 relations, even saving a few cypher files but after closing browser and desktop interface I am unable to find a proper way to enter into neo4j desktop. Is is neither listed in the installed applications nor reachable thru the terminal. The command `neo4j version` gives the return `neo4j 4.2.7 ` and the command `neo4j console` terminates with the same error as before. Putting directly the url [http://localhost:7474/browser/](http://localhost:7474/browser/) does not work either. The only way I have is to start from running the \*.appimage executable file. Should I remove the first installation version 4.2.7 ? I noticed indeed that the available version int the second installation is 4.2.5. Thanks for your help. Regards Vincent ---
**Author:** ![Joel](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/joel/32/17191_2.png) [@Joel](https://community.neo4j.com/u/Joel)\ **Post date:** [June 4, 2021, 5:20pm UTC](https://community.neo4j.com/t/difficulties-to-launch-neo4j-desktop-after-installation-on-ubuntu-20-04/39362/2 "2021-06-04T17:20:38Z")
Re: Neo4j Desktop Client on Ubuntu 20.04 Unity Desktop I believe you want to see a Neo4j icon in the Ubuntu Unity GUI? Here is what I've been doing (not ideal, it should be easier/automatic I think) Download the Neo4j AppImage, put it in a known/safe folder, then create a [Unity Desktop Launch file](https://help.ubuntu.com/community/UnityLaunchersAndDesktopFiles) here is what mine looks like ```auto ~/.local/share/applications$ cat neo4j.desktop [Desktop Entry] Type=Application Name=neo4j GenericName=neo4j Comment=None Exec="/home/plastic/.local/share/neo4j/neo4j-desktop-1.4.3-x86_64.AppImage" Icon=/home/plastic/bin/neo4j.xpm StartupNotify=true ``` Notes: - You'll need to grab and/or create a neo4j.xpm image file if you want to see the neo4j icon - As you can see the Neo4j Desktop Client version is part of the name, so every time you fetch a new version, you have to come in here and update the filename. - again, I really don't think we ought to have to create these text files by hand, there must be a better/correct way to install it (either provided by built in ubuntu functionality or from Neo4j. Not a custom user built util to automate this, I believe those exist...) I looked but couldn't find a better way, and it is easy enough once you know how. - I use this approach to create clickable icons for htop, nvtop, iotop, iptraf, etc ---
**Author:** ![vincent.cousin](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/vincent.cousin/32/4137_2.png) [@vincent.cousin](https://community.neo4j.com/u/vincent.cousin)\ **Post date:** [June 5, 2021, 8:40pm UTC](https://community.neo4j.com/t/difficulties-to-launch-neo4j-desktop-after-installation-on-ubuntu-20-04/39362/3 "2021-06-05T20:40:44Z")
Thank you very much Joel for your advice. I don't see how it shouldn't solve my problem. And I understand now that launching always from the \*AppImage file is simply the normal way to run neo4j once installed. Like you I find this a bit awkward and I was expecting both usual alternatives I am accustomed to: either the icon (graphic mode) or the command line in the terminal. I will do the suggested modification next week and close afterwards this discussion as SOLVED. Best regards to you! Vincent