# DBMS failed to start

**URL:** <https://community.neo4j.com/t/dbms-failed-to-start/59130>\
**Category:** Neo4j Graph Platform\
**Tags:** migrated\
**Created:** [September 22, 2021, 5:08pm UTC](https://community.neo4j.com/t/dbms-failed-to-start/59130 "2021-09-22T17:08:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dionisios95](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/dionisios95/32/4090_2.png) [@dionisios95](https://community.neo4j.com/u/dionisios95)\
**Post date:** [September 22, 2021, 5:08pm UTC](https://community.neo4j.com/t/dbms-failed-to-start/59130/1 "2021-09-22T17:08:44Z")

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Hello there,

I am facing a problem for a while and I still don`t know what`s wrong. Desktop-Version: 1.4.8  
I can`t start any DBMS, no matter which version it is. Once it worked perfectly, but than I got the massage "DMBS failed to start: DBMS process terminated, see logs... "

My log.log-File:

 ![3X_7_5_7564c54d6d342177718177b0bf59d95dbd0c4a9c.png](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/4/2/42d07ecd0a9bf5b167dd8627cd65878f9bfd497c.png "3X\_7\_5\_7564c54d6d342177718177b0bf59d95dbd0c4a9c.png")

The Ports 7474 and 7687 are not in use from other programs, so is there something that I am missing?  
The config-file is also on default.

Any recommends please?!

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<div class="post-metadata">

**Author:** ![yachal\_upson](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/yachal_upson/32/34210_2.png) [@yachal\_upson](https://community.neo4j.com/u/yachal_upson)\
**Post date:** [October 1, 2022, 10:27am UTC](https://community.neo4j.com/t/dbms-failed-to-start/59130/2 "2022-10-01T10:27:23Z")

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Neo4j Desktop. Windows 10.  
I ended up with a very similar situation, where I can't confirm the cause. One minute DB was working fine, next none of mine would start. Errors connecting, vague messages about ports, nothing of note in the logs.

I couldn't actually locate ' **NEO4J\_HOME**' in my system or user variables, but did spot the mark of Chocolatey in both. "ChocolateyLastPathUpdate" + "ChocolateyInstall" so learnt something here.

My (non) resolution to the problem was upgrading my DBMS one tier, and everything now starts again fine. Wish the logs were more verbose.