# Connect Neo.ClientError.Security.Unauthorized: The client is unauthorized due to authentication failure

**URL:** <https://community.neo4j.com/t/connect-neo-clienterror-security-unauthorized-the-client-is-unauthorized-due-to-authentication-failure/11801>\
**Category:** Neo4j Graph Platform\
**Created:** [November 11, 2019, 2:45pm UTC](https://community.neo4j.com/t/connect-neo-clienterror-security-unauthorized-the-client-is-unauthorized-due-to-authentication-failure/11801 "2019-11-11T14:45:50Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![Jaugustopose](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/jaugustopose/32/14708_2.png) [@Jaugustopose](https://community.neo4j.com/u/Jaugustopose)\
**Post date:** [October 28, 2020, 4:00pm UTC](https://community.neo4j.com/t/connect-neo-clienterror-security-unauthorized-the-client-is-unauthorized-due-to-authentication-failure/11801/13 "2020-10-28T16:00:06Z")

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Had the same problem just a few hours ago. To solve this problem:

1. Open neo4j browser from Neo4j desktop
2. Use " **:server user add**" command to create new user
3. Check the "Force password change" option
4. Open common browser (chrome, firefox, etc) at [http://localhost:7474/](http://localhost:7474/)
5. Login with the user you have created.
6. Set a new password for the user
7. Smile 🙂

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