# Certified - but unable to Redeem - getting an error

**URL:** <https://community.neo4j.com/t/certified-but-unable-to-redeem-getting-an-error/63951>\
**Category:** General\
**Tags:** certifications\
**Created:** [August 30, 2023, 11:48am UTC](https://community.neo4j.com/t/certified-but-unable-to-redeem-getting-an-error/63951 "2023-08-30T11:48:08Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![p15rajan](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/p15rajan/32/29391_2.png) [@p15rajan](https://community.neo4j.com/u/p15rajan)\
**Post date:** [August 30, 2023, 11:48am UTC](https://community.neo4j.com/t/certified-but-unable-to-redeem-getting-an-error/63951/1 "2023-08-30T11:48:09Z")

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Hello there,  
I am certified on Neo4j ...but when I tried to redeem my T-shirt getting an error "unable to verify the address"  
Could you please look into this?

Thanks  
Packiarajan Sivasubramanian  
+919886027591