# Can't Start the course

**URL:** <https://community.neo4j.com/t/cant-start-the-course/80470>\
**Category:** Newbie Questions\
**Created:** [August 6, 2026, 3:03pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470 "2026-08-06T15:03:07Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![SaiMyatHtoo](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/saimyathtoo/32/38318_2.png) [@SaiMyatHtoo](https://community.neo4j.com/u/SaiMyatHtoo)\
**Post date:** [August 6, 2026, 3:03pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470/1 "2026-08-06T15:03:07Z")

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the course "Importing CSV data into Neo4j" is somethng wrong. Can't start the course, it redirect to another page automatically.

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**Author:** ![sriganesh.palani](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/sriganesh.palani/32/34701_2.png) [@sriganesh.palani](https://community.neo4j.com/u/sriganesh.palani)\
**Post date:** [August 7, 2026, 4:58am UTC](https://community.neo4j.com/t/cant-start-the-course/80470/2 "2026-08-07T04:58:16Z")

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Hi @SaiMyatHtoo , Welcome to Neo4J Community. Could you please share what is the exact issue / any screenshot?

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**Author:** ![Ari\_Neo4j](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/ari_neo4j/32/34352_2.png) [@Ari\_Neo4j](https://community.neo4j.com/u/Ari_Neo4j)\
**Post date:** [August 7, 2026, 4:32pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470/3 "2026-08-07T16:32:46Z")

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The GraphAcademy just notified me that this was fixed. Please try again and confirm.

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**Author:** ![SaiMyatHtoo](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/saimyathtoo/32/38318_2.png) [@SaiMyatHtoo](https://community.neo4j.com/u/SaiMyatHtoo)\
**Post date:** [August 7, 2026, 4:51pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470/4 "2026-08-07T16:51:35Z")

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![Screenshot_2026-08-07-23-19-46-382_com.android.chrome](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/c/c/cc4e8c31d748e8703aa3a6501a3a3ef1a6accf93.jpeg)

Clicking "Continue Course" redirect to Another Completed Course Link

 ![Screenshot_2026-08-07-23-19-42-296_com.android.chrome](https://us1.discourse-cdn.com/flex021/uploads/neo4jcommunity/original/3X/1/8/184bfa2f7f74fd64111c256dfcc76c8f5941dbd3.jpeg)

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**Author:** ![SaiMyatHtoo](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/saimyathtoo/32/38318_2.png) [@SaiMyatHtoo](https://community.neo4j.com/u/SaiMyatHtoo)\
**Post date:** [August 13, 2026, 4:27pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470/5 "2026-08-13T16:27:50Z")

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Not fixed yet. I can't start the course.

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**Author:** ![Ari\_Neo4j](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/ari_neo4j/32/34352_2.png) [@Ari\_Neo4j](https://community.neo4j.com/u/Ari_Neo4j)\
**Post date:** [August 17, 2026, 2:22pm UTC](https://community.neo4j.com/t/cant-start-the-course/80470/6 "2026-08-17T14:22:17Z")

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I checked with @henry.collie, with the Graph Academy, who suggested resetting the course progress with the link under the Review course button. Let us know us know if this works.

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**Author:** ![martin.ohanlon](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/martin.ohanlon/32/35829_2.png) [@martin.ohanlon](https://community.neo4j.com/u/martin.ohanlon)\
**Post date:** [August 18, 2026, 9:25am UTC](https://community.neo4j.com/t/cant-start-the-course/80470/7 "2026-08-18T09:25:53Z")

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@SaiMyatHtoo Hi, thank you for your patience, this turned out to be as a result of a bug with the GraphAcademy site. I have just deployed a fix and you now should be able to access the course.

Thank you for letting us know as well.

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**Author:** ![SaiMyatHtoo](https://sea1.discourse-cdn.com/flex021/user_avatar/community.neo4j.com/saimyathtoo/32/38318_2.png) [@SaiMyatHtoo](https://community.neo4j.com/u/SaiMyatHtoo)\
**Post date:** [August 18, 2026, 10:37am UTC](https://community.neo4j.com/t/cant-start-the-course/80470/8 "2026-08-18T10:37:03Z")

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Thank you. I will let you know if another new bug occurs. Let's build a great website
